Building an Effective Team

“There is no I in Teamwork.” – Unknown

“The ratio of We’s to I’s is the best indicator of the development of a team.” – Lewis B. Ergen

“Teamwork divides the task and doubles the success.” – Unknown

“A group becomes a team when each member is sure enough of himself and his contribution to praise the skill of the others.” – Norman Shidle

Over the last several weeks, it seems I have had occasion to talk to a number of new business owners working to grow their company.  Encouragingly, there is a growing base of business leaders interested in building organizations that accomplish something different, something more.  They have a restlessness about them – a willingness to challenge old paradigms and think outside the box.  There is no shame in their approach as they question their own judgment and learn from the lessons of others.  To borrow a phrase from my friend Mark Cahill, they are willing to “steal with pride”, and I love the prospect this foretells for the future of business. Continue reading

Why Does a Tree Grow?

Trees

“The power to learn is present in everyone’s soul, and the instrument with which each learns is like an eye that cannot be turned around from darkness to light without turning the whole body.” – Plato

“To know that light falls and fills, often without our knowing, as an opaque vase fills to the brim from quick pouring, fills and trembles at the edge yet does not flow over, still holding and feeding the stem of the contained flower.” – Will Rogers

“If you want to be truly successful, invest in yourself to get the knowledge you need to find your unique factor. When you find it and focus on it and persevere your success will blossom.” – Sidney Madwed Continue reading

The Importance of Failure

Failure“Failure is only the opportunity to begin again, only this time more wisely.” – Henry Ford

“You learn as much from those who have failed as from those who have succeeded.” – Michael Johnson

“Learn from the mistakes of others. You can’t live long enough to make them all yourself.” – Eleanor Roosevelt

In several of my past messages, I’ve spoken of the importance of failure as a part of the growing experience of leadership.  And I truly believe it is important.  I also believe it is important to have a culture that supports its team members when failure occurs.  To be clear, I am not advocating failure for the sake of failure, nor do I think you should be comfortable with failure as an option.  The message has been more around the importance of learning lessons from that failure. Continue reading

Are You Sure You’re Not a Bad Boss?

worst boss“… take the time to consider not just what kind of a leader you are, but what kind you’re not” – Jack Zenger and Joseph Folkman

I found this interesting study from a pair of researchers (Jack Zenger and Joseph Folkman) in a recent issue of Harvard Business Review (http://blogs.hbr.org/cs/2012/08/are_you_sure_youre_not_a_bad_b.html).  They analyzed over 30,000 managers and reports from 300,000 of their peers, employees, and executives.  What they found is quite interesting.  It’s more about what they don’t do than what they do that makes them bad bosses.  It wasn’t ‘taking credit for others work’ or the ‘hypocritical’ bosses who said one thing but did another that topped the list.  It was something quite different

And the number one offense?  Failure to inspire, owing to a lack of energy and enthusiasm.  Again and again, these leaders were described as unenthusiastic and passive. Continue reading

Losing Your Way

“If you’ve been successful {with your company}, I want you to be completely terrified.” – Jim Collins, well-known author and expert on business leadership

Recently I had the opportunity to attend the American Staffing Association’s annual 2012 Staffing World Conference as a guest speaker.  The keynote speaker for this conference was none other than Jim Collins, one of THE leading experts on business leadership.  He’s written a number of notable books, including “Good to Great”, “Built to Last”, “Great by Choice”, and “How the Mighty Fall”.  I would venture to guess that a fair number of you have read his works and are big fans.  If you have not, and if there is only one leadership book you should read, it is his first book – “Good to Great”. Continue reading

Learning from our Mistakes

“There are three essentials to leadership: humility, clarity and courage.”

[Chan Master Fuchan Yuan]

“A man should never be ashamed to own he has been in the wrong, which is but saying… that he is wiser today than he was yesterday.”

[Alexander Pope, in Swift, Miscellanies}

I searched a bit to find the quotes for this Leadership Thought, as I wanted to highlight the importance of humility, honesty, and the courage to recognize when one makes a mistake.  And as is often the case, this week’s quote has a story behind it.  One that involves my daughter and the mistakes we sometimes make as parents.

Last week was finals at my daughter’s school.  My daughter, Amanda, is like any other child, and finding an excuse for procrastinating is an art form for her.  In this particular case, Amanda had managed to go through the whole weekend without studying, and now the night before it was time for a crash study session.  It was getting late in the evening, and Amanda still had quite a bit of material to cover.  Instead of going to the study to review the material, she insisted on sitting in the living room with us with a constant pester of, “Help me study…”

Being an “old school” father, I took the position that to study means you must go into solitude and review the material over and over.  This led to a bit of an argument.  “Dad, that’s not how I study,” replied Amanda.  I countered, “Well, that’s how you need to study…now go in the other room and start reviewing your material.”  Back and forth this went, with my wife jumping in periodically to defend Amanda’s position.  Eventually the debate elevated to the point where all of us were frustrated, and in my infinite wisdom I ‘sent’ Amanda to the study to ‘figure it out’.

Later that night I sat in bed struggling with the earlier discussion.  “Pam?” I whispered to my wife…”do you think I was a little rough on Amanda?”  Pam replied, “Yes, you were a bit stubborn, and you may not be looking at things through her eyes.  They teach children to study differently now, and one of the techniques they use is flash cards.  All Amanda wanted to do was to have us review the flash cards, as it helps her to have us ‘quiz’ her on them…”  You could have hit me with a baseball bat and it wouldn’t have jolted me more than those words did.  I was wrong.  Flat out wrong.  And if I was going to teach my daughter any real values and leadership principles, I knew exactly what I had to do.

The next morning my wife and I got up early to help Amanda study for the test.  All three of us sat in the kitchen and ‘quizzed’ on flash cards for a good hour before school started.  But you know what was more important than that?  It was the words I said to Amanda before we began studying:  “Amanda, I made a mistake last night…and I am sorry.  Parents make mistakes sometimes, and it’s important that when we do, we are willing to admit those mistakes and correct them.”

Isn’t it so true how leadership often follows that same logic (or at least SHOULD follow that logic)?  Take the quote from Chan Master Fuchan Yuan – “There are three essentials to leadership:  Humility, clarity, and courage”.  Humility to recognize that you do make mistakes as a leader.  Clarity to see it.  And courage to admit it.    We are going to make mistakes.  It’s what you do after which defines your leadership.

Finding New Opportunites through Failure

“I haven’t failed; I’ve found 10,000 ways that don’t work.”  — [Thomas Edison]

“Success is the ability to go from failure to failure without losing your enthusiasm.”  — [Sir Winston Churchill]

“Fear of failure is the only thing preventing you from succeeding.” — [Alison Levine]

“100% of the shots you don’t take don’t go in.”  — [Wayne Gretzky]

Today I would like to talk about the importance of failure in ensuring an organization’s long-term success.  Yes, failure!  I’m guessing you didn’t expect leadership to talk about the importance of failure as part of a weekly Leadership Quote segment.  But the truth is failure is a necessary component of success.  Through failure we learn important lessons necessary to achieve success.  We gain the wisdom needed to improve and become successful.

I’m sure most of you have heard of the vacuum cleaner brand Dyson.  The Dyson vacuum cleaner is one of the best performing products in its industry.  Why?  Because of the revolutionary way in which it works.dyson  Instead of using vacuum cleaner bags, it uses a vortex process that “spins” the dirt through the machine, allowing the air to circulate through while dropping the dirt down into the catch basin.  As a result, the product works far more efficiently than any other in the market because it doesn’t lose suction or get clogged up.  But did you know that Sir James Dyson, the inventor and founder of the Dyson vacuum cleaner company, tried unsuccessfully 5,127 times before he succeeded.  HE FAILED 5,127 TIMES!!!

Now, before you run off and say “well, Kip told me to go fail”, let me clarify my point.  Many businesses today don’t have the luxury for everyone to go off and fail 5,127 times.  But what they should have is a culture that is willing to recognize its failures and improve on them.  One that says, “Nope, that didn’t work. Let’s try something different.” One that recognizes our failures are its best opportunities for succeeding.

Does your culture embrace failure as a necessary step towards success?  Are your fellow team members encouraged to innovate, to take risks, and do drive for new and creative solutions to meet your customer’s needs?  More importantly, do they operate in an environment suited to support failure as a necessary evolution toward success?